Screens from mobile-pocket on smartphones and laptop dashboards: Tailor-made customer loyalty with flexible technology

Tailored customer loyalty starts with flexible technology

It’s not about just having a loyalty program – it’s about having one that works. Our platform is built on a powerful Software-as-a-Service model: ready to use immediately, easy to integrate, and prepared for your next steps in digital customer loyalty. But we know: every business faces its own challenges. That’s why we create additional value with custom loyalty solutions.

With our many years of expertise, we develop individual value-added services precisely tailored to your business model, your industry, and your customers’ expectations.

Selection of tailored services

We provide everything you need to implement effective loyalty functionalities:

Icon for ‘Value-added services: Seamless integration into existing apps/wallets as an effective loyalty feature’ Icon for ‘Value-added services: Seamless integration into existing apps/wallets as an effective loyalty feature’

Seamless integration

The selected features of our platform are integrated into your app or wallet as smoothly as possible
Icon for ‘Value-added services: Digital receipt in app or wallet as an effective loyalty feature’ Icon for ‘Value-added services: Digital receipt in app or wallet as an effective loyalty feature’

Digital receipt

After purchase, the digital receipt is automatically stored in the app or wallet – convenient, paperless, and always accessible
Icon for ‘Value-added services: real-time bonus point balance as an effective loyalty feature’ Icon for ‘Value-added services: real-time bonus point balance as an effective loyalty feature’

Real-time bonus points

Your customers can view their current point balance directly in the app or wallet
Icon for ‘Value-added services: Validation of card numbers as an effective loyalty feature’ Icon for ‘Value-added services: Validation of card numbers as an effective loyalty feature’

Card number validation

Regular, automated validation ensures that only active cards remain usable
Icon for ‘Evaluation and reporting of campaigns in the mobile-pocket customer loyalty platform’ Icon for ‘Evaluation and reporting of campaigns in the mobile-pocket customer loyalty platform’

Advanced analytics

Gain deeper insights into your customers’ or members’ behavior and needs through targeted use of data and AI
Icon for ‘Value-added services: Smart customer segmentation as an effective loyalty feature’ Icon for ‘Value-added services: Smart customer segmentation as an effective loyalty feature’

Smart customer segmentation

Accurate segmentation of customers or members using AI – based on behavior, interests, and purchase likelihood
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AI-powered product recommendations

With the help of machine learning, we generate individual product recommendations based on purchase history, behavior, and preferences

Tailored customer loyalty makes the difference

Customer loyalty only works sustainably when it is simple and seamless for users to experience – without technical hurdles or unnecessary complexity. Behind the scenes, however, lies a great deal of know-how: processes that automatically check, control, and trigger actions – depending on what your customers need and what your systems enable.

The result? A solution that integrates smoothly into your existing infrastructure, works reliably, and creates real added value – for both your customers and your internal teams.

This is how true customer loyalty works

Icon for ‘Value-added services: Higher customer return rates without additional advertising pressure’ Icon for ‘Value-added services: Higher customer return rates without additional advertising pressure’

Higher return rates

More relevance in everyday life means customers come back more often – without any additional advertising pressure.
Icon for ‘Value-added services: Longer customer relationships’ Icon for ‘Value-added services: Longer customer relationships’

Longer customer relationships

Effective loyalty is not measured by the first click, but by the second, third … and the tenth.
Icon for ‘Value-added services: Recommendations from satisfied customers’ Icon for ‘Value-added services: Recommendations from satisfied customers’

More referrals

Truly satisfied customers are happy to spread the word. Loyal customers turn into brand advocates.
Success stories

Custom loyalty in practice

Screen of the digital rewards program by Vodafone, logo of mobile-pocket

Vodafone digital rewards program

Woman at an ATM, logo of Intesa Sanpaolo

Intesa Sanpaolo one-scan checkout

Payment process with smartphone, logo of PSA

Loyalty in Austrian banking apps

Ready for loyalty that works – and keeps working?

Customers come for a good offer – but they stay when every interaction feels right.

Custom loyalty solutions create exactly that effect: they make every touchpoint meaningful. Because content is relevant. Because benefits are clear and tangible. This builds trust. And from trust grows true loyalty. Not just for a moment, but for a lasting relationship.