News & Blog – loyalty insights for successful customer engagement

Here you’ll find news about our loyalty card app and up-to-date know-how on customer loyalty. We highlight trends, developments, and background knowledge in the fields of loyalty, customer experience, personalization, and technology. Whether it’s new features of our platform, market impulses, or insights into user behavior – this is where you stay up to date on how to build long-term successful customer relationships with digital solutions.

Mit Daten und KI den Kundenwert steigern - Mann beim Arbeiten vor dem PC

Increasing customer value with data & AI

Find out how data-driven personalization strengthens customer loyalty, reduces marketing costs and increases sales.
Zwei Personen nutzen die eigene Treue-App und Mobile-Pocket des Einzelhändlers auf ihrem Smartphone.

With your own loyalty app and mobile-pocket combined, your customer loyalty becomes twice as strong

In the world of customer loyalty, flexibility and reach are the key to success.
Illustration für die Relevanz eines Omnichannel-Konzepts in der Kundenbindung

Omnichannel strategy in customer loyalty

How third-party apps and wallets help to increase customer loyalty.
Screen einer Super-App am Smartphone, die viele Services vereint

The benefits of super apps for retailers

They are the place to be for the omnichannel strategy: super apps. Find out here what advantages a partnership with super apps offers retailers.
Grafik mit einer Waage - auf der einen Seite

Digital customer loyalty vs. physical: the comparison makes safe

The future is digital. This also applies to customer loyalty. We have compared digital customer loyalty with physical customer loyalty. That's a good thing! Because otherwise it can be expensive.
Frau in einer Einkaufsstraße mit Smartphone in der Hand - mobile-pocket als digitales Kundenbindungsprogramm

Digital loyalty program: Own loyalty app or customer loyalty platform?

A digital loyalty program as an app for the smartphone promises success. Should retailers rely on their own app or a ready-made platform?

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Grafik zur Newsletter-Anmeldung für Know-how rund um Kundenbindung von mobile-pocket

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Illustration - mobile-pocket Kundenkarten-App auf dem Smartphone

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